Mission and Values

 

OUR MISSION

We expand access to health care and respond to the changing needs of our members, providers and community to improve the health and well-being of all.

 


WESTERN HEALTH ADVANTAGE VALUES:

Accessibility

We offer affordable health coverage and facilitate easy access to care, while respecting the relationship between patient and doctor.

Responsiveness 

We make decisions locally, without delay.

Innovation

We respond positively to the unique and changing needs of our partners and we stay at the forefront of the dynamic health care environment.

Integrity

We interact honestly with our partners, while building a relationship of trust

Accuracy 

We are careful, exact and precise with our partners and our business, especially when dealing with confidential health information.

Sincerity 

We are genuine and caring regarding our members' health care.

Community 

We affect positive change in our community through charitable outreach and volunteer efforts.

Happy New Year! If you are calling our Member Services department today, we ask for your patience while our entire team assists members with their questions. The first week in January is always the busiest time of year and we will get to your call as soon as possible. Members may find the information you need by logging into our secure MyWHA member portal. Use the "log in" button at the top right of this homepage screen. Thank you. Contact Us