Sign-Up for Access to Secure Tools

New Members: It may take 24-48 hours for your information to be accessible online. If you need immediate assistance, please contact Member Services at 916.563.2250 or toll-free at 888.563.2250 or via email at memberservices@westernhealth.com.
Select the Account Type
Review your benefits and coverage, order ID cards, change your PCP, chat with a nurse, manage your prescriptions, and update your contact information. Individual members can also pay their bill online.
Verify employee eligibility, manage the group's billing and payments, add/remove employees, order member ID cards, and access the group's plan documents.
Access an online quoting tool, verify member eligibility, view commission statements, manage group enrollment, view group billing information, and download sales collateral.
Provider offices can verify member eligibility, access utilization management resources, prior authorization criteria, preferred drug list, policies and guidelines, newsletters and more.
Please note: If you are an employer as well as a member, you will need to request separate access to each account. You will not be able to login to your member account to administer your group account.
 
Happy New Year! If you are calling our Member Services department today, we ask for your patience while our entire team assists members with their questions. The first week in January is always the busiest time of year and we will get to your call as soon as possible. Members may find the information you need by logging into our secure MyWHA member portal. Use the "log in" button at the top right of this homepage screen. Thank you. Contact Us