Electronic Solutions for Providers

Real-Time Eligibility & Benefits

There are four ways to get real-time eligibility and benefit information for WHA members:

1. Through your medical group/IPA portal
2. WHA’s online eligibility tool
3. Calling WHA at 888.563.2250

Claim Submissions

To expedite and improve the efficiency of claim processing, WHA has created an online resource to provide you with the applicable claim address per medical provider.

Claim Submission Information

Change Healthcare Cybersecurity Issue
If you are impacted by the Change Healthcare cybersecurity issue, for the latest updates, please visit: https://www.unitedhealthgroup.com/changehealthcarecyberresponse 

WHA, our delegates, and partners do accept paper claims.  Please see our Claim Submission Information page for the appropriate address. 

Currently, payments from WHA for plan risk claims will only be made with checks sent via USPS.