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Contact Us

Western Health Advantage

2349 Gateway Oaks, Suite 100, Sacramento, CA 95833

888.WHA.PERS (888.942.7377) toll-free; 711 TTY
Monday through Sunday (excluding holidays) 7 a.m. to 8 p.m.

Email member services or use the Secure Message Center

Fax: 916.568.0126


Nurse Advice Services

877.793.3655 toll-free; 711 TTY

7 days a week, 24 hours a day


Behavioral and Mental Health Services

800.765.6820 (or 855.857.9748 for Medicare Advantage members)

7 days a week, 24 hours a day

Online provider search and portal: Basic Plan Members • Medicare Plan Members


Provider Directory

916.614.6096 or 844.870.2178 toll-free
Monday through Friday (excluding holidays) 8 a.m. to 5 p.m.

Email provider directory to report any inaccuracies in WHA's provider directory or use the Secure Message Center

Fax: 916.568.0126

Members: In order for us to better serve you, please log in to your MyWHA account prior to using the secure message center.

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    Happy New Year! If you are calling our Member Services department today, we ask for your patience while our entire team assists members with their questions. The first week in January is always the busiest time of year and we will get to your call as soon as possible. Members may find the information you need by logging into our secure MyWHA member portal. Use the "log in" button at the top right of this homepage screen. Thank you. Contact Us