How do I get a second medical opinion?

If you would like a second opinion about a treatment, recommended procedure or surgery, your PCP will make a referral to obtain pre-approval. You can get a second opinion from an appropriate specialist in your own medical group or from a network specialist in another WHA group under the Advantage Referral system. If you want a second opinion from a specialist outside the WHA network, your request will be reviewed at the plan level. If an appropriately qualified specialist is available within the network to provide the second opinion, you will be referred back to your PCP and medical group to obtain pre-approval.

Happy New Year! If you are calling our Member Services department today, we ask for your patience while our entire team assists members with their questions. The first week in January is always the busiest time of year and we will get to your call as soon as possible. Members may find the information you need by logging into our secure MyWHA member portal. Use the "log in" button at the top right of this homepage screen. Thank you. Contact Us